Quality Policy
We will succeed by focusing our efforts in the following areas:
Business Processes
- Fostering an environment of trust, integrity, challenge and reward that attracts and retains the best employees in all positions throughout the company
- Continually improving the quality management system (QMS) by establishing, implementing, reviewing and measuring organizational objectives
- Meeting or exceeding all regulatory requirements which apply to our business
- Ensuring that all Value Plastics’ employees, have a clear understanding of, and strictly adhere to, the Organization’s safety and quality policies
- Providing appropriate resources to all employees, including a safe and desirable facility, equipment, training, tools, and documentation
Customer Support
- Ensuring customer satisfaction and confidence by consistently providing products and services that meet or exceed expectations for product quality, timely delivery and ease of doing business
- Providing timely responses to customer issues and/or inquires
- Identifying new products for our customers which help them maintain a competitive advantage
Operational Excellence
- Refining and implementing standardized processes for all facets of engineering and manufacturing, yielding superior product quality
- Developing and analyzing appropriate operational metrics that drive product quality and process improvements
- Benchmarking our customers to determine near- and long-term expectations, and adjusting business and key processes to meet or exceed expectations